Ordering a replacement hygiene passport

The hygiene passport has been lost

If you have lost your hygiene passport, you need to contact the proficiency examiner who issued the original hygiene passport.

1. One part of the hygiene passport (the proficiency certificate in paper format or hygiene proficiency card) is lost

  • The remaining part of the hygiene passport has to be supplied to the proficiency examiner
  • The proficiency examiner issues a new hygiene passport

2. Both parts of the hygiene passport are lost

  • The proficiency examiner can only issue a new hygiene passport if the examiner still holds the original test form in the archive
  • It is the duty of the proficiency examiner to archive the documents that are the grounds for issuing a hygiene passport (such as the test form) for three years after the date of issuing the hygiene passport

3. Both parts of the hygiene passport are lost and the proficiency examiner does not have the test form

  • The proficiency test has to be repeated

4. Both parts of the hygiene passport are lost and the hygiene passport was issued based on a qualification or education

  • Any proficiency examiner can issue a new hygiene passport
  • The proficiency tester has to be provided with a certified true copy of the diploma including an extract of the study registry to order a replacement

 

hange of name

If your name has changed, you need to contact the proficiency examiner who issued the original hygiene passport. The proficiency examiner must always be given an official certificate, which shows the change of name. For example a driver’s licence, passport, Kela card etc. do not certify the name change, as these documents do not show both the old and the new name.

1. One part of the hygiene passport (the proficiency certificate in paper format or hygiene proficiency card) is lost

  • The remaining part of the hygiene passport has to be supplied to the proficiency examiner
  • The proficiency examiner issues a new hygiene passport

2. 2. Both parts of the hygiene passport are lost

  • The proficiency examiner can only issue a new hygiene passport if the examiner still holds the original test form in the archive
  • It is the duty of the proficiency examiner to archive the documents that are the grounds for issuing a hygiene passport (such as the test form) for three years after the date of issuing the hygiene passport

3. Both parts of the hygiene passport are lost and the proficiency examiner does not have the test form 

  • The proficiency test has to be repeated

4. Both parts of the hygiene passport are lost and the hygiene passport was issued based on a qualification or education

  • Any proficiency examiner can issue a new hygiene passport
  • The proficiency tester has to be provided with a certified true copy of the diploma including an extract of the study registry

 

A faulty hygiene passport

As soon as the proficiency examiner has issued the hygiene passport to the client, it should be checked to ensure that the name and birthdate are correct.  If the name or birthdate is wrong, the proficiency examiner who issued the original hygiene passport should be contacted without delay.

Both parts of the original, faulty hygiene passport should always be sent to the proficiency tester for ordering a new hygiene passport. Then, the proficiency examiner will order a new hygiene passport with the correct details. The proficiency examiner puts in a new order based on the name and birthdate that the client wrote on the test form during the test.

 

Evira does not keep a register of the persons that the proficiency examiners have issued hygiene passports for. Evira does not issue hygiene passports.

The contact details for almost all of the examiners are available under the link “List of proficiency examiners” on the left-hand side of the page. It has the contact details for the examiners who have given permission for their contact details to be published. 

For more information and contact details for the proficiency examiners, contact Evira’s customer service on hygiene passports: