Change of name
If your name has changed, you need to contact the proficiency examiner who issued the original hygiene passport.
The proficiency examiner must always be given an official certificate, which shows the change of name. For example a driver’s licence, passport, Kela card etc. do not certify the name change, as these documents do not show both the old and the new name.
1. One part of the hygiene passport (the proficiency certificate in paper format or hygiene proficiency card) is lost
- The remaining part of the hygiene passport has to be supplied to the proficiency examiner
- The proficiency examiner issues a new hygiene passport
2. Both parts of the hygiene passport are lost
- The proficiency examiner can only issue a new hygiene passport if the examiner still holds the original test form in the archive
- It is the duty of the proficiency examiner to archive the documents that are the grounds for issuing a hygiene passport (such as the test form) for three years after the date of issuing the hygiene passport
3. Both parts of the hygiene passport are lost and the proficiency examiner does not have the test form
- The proficiency test has to be repeated
4. Both parts of the hygiene passport are lost and the hygiene passport was issued based on a qualification or education
- Any proficiency examiner can issue a new hygiene passport
- The proficiency tester has to be provided with a certified true copy of the diploma including an extract of the study registry
The contact details for almost all of the examiners are available under the link “List of proficiency examiners”. It has the contact details for the examiners who have given permission for their contact details to be published.
For more information and contact details for the proficiency examiners, contact Evira’s customer service on hygiene passports:
- Customer Service number 029 5300 402 on Tuesdays 9 – 12 am